Frequently Asked Questions

Non custom orders are shipped twice a week (unless otherwise notified). Once your order is placed you will receive an order confirmation email and once your order is shipped you will receive a shipping email with tracking. We use Australia Post for our shipping. Custom orders are shipped once fully signed off and paid for in full.

Yes, we do. Please contact us for details.

We don't refund for a change of mind. We pack our works with the utmost love and care so they arrive safely, however if your item arrives damaged please contact us to discuss.

No, they do not come framed. I use deep edge canvas and paint all four sides to give it extra dimension. The gouache paintings will come rolled and safely packaged for postage in a tube.

We offer PayPal and Afterpay so you are able to pay your purchase off in instalments.

Yes you can. Please contact me with the details and a similar one can be organised. Allow time (generally 2-3 weeks) for the new work to be created.